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Risk Action Plans in Coupa

Updated 01/18/2024 08:20:57 AM
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Supplier Actions


When an action is raised you will receive an email notification with details of the action required. An example is shown below:

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  1. Login to Coupa Risk Assess linked here https://eu.hiperos.com
    Note: If it is the first time you have received an action in Coupa Risk Assess you will be required to create an Account.
  2. You will receive two notifications ( Please check your spam folder in case they are in there):
    - A link to the Coupa Risk Assess Portal
    - Authentication code (which is a temporary password)
  3. Once logged in you will be taken to the Dashboard. Click on Actions either Not Started or In Progress
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  4. Click on View to display the action plan items and their status
  5. Select the action you would like to update by clicking on the line
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  6. Select Edit and add any attachments or notes, then click Save
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  7. Select the relevant Action Plan that is required to be updated and change to Completed or In Progress
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  8. A notification will be issued to the Contract or relationship manager at JLP otherwise known as the BCM.
    Note: The completed action will need to be reviewed and approved by them.
  9. Please complete the action by the deadline date stipulated
    Note: Reminder notifications will be issued if the action is not completed by the specified date.

Related Solutions

  • Sourcing and Due Diligence
  • Account query - select option
  • Submit a query to the John Lewis Finance Service Centre
  • Are you able to login to Coupa?

Most Helpful Solutions

Template Solution ID
JLP103241
Solution ID
230106071256633
Category
  • Finance - Supplier > New Connections

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