Adding multiple attachments and attachment types

Multiple Attachments

Once you have completed the required fields on the form, you can upload multiple attachments by following the steps below:

1. Click on the Choose Files button located at the bottom of the form
2. Navigate to the folder that contains the items you would like to attach
   Note: To upload multiple attachments, the files must all be saved in the same location.
3. Once you have located the files you would like to attach, click on the first item to highlight
4. Now your first attachment is highlighted, press and hold Shift key to select further items

5.  

   Once you have highlighted all the items you would like to attach, click Open
6. The number of files that have been attached will now show next to the Choose Files button

Accepted File types & Size limitations

If an item is attached that is not an accepted file type, the case generation will fail and you will not receive a case number. The maximum file size limit is 25MB.