Request a copy of an Accounts Receivable invoice

Overview

Note: Please be advised this is for Accounts Receivable invoices only - for Debit note copies, please click here.

In the first instance, please check your nominated Accounts Receiable email address for the items you are requesting.

If you are not receiving AR invoices, your nominated Accounts Receivable email may need to be updated. Please click for guidance on updating your Waitrose or John Lewis email address.

If the invoice you're requesting is any of the following formats (shown with examples of Accounts Receivable invoice formatting), please complete the help request below.

• JL accounts receivable invoices- starting - 301 / BUY / 43000
  
• Waitrose accounts receivable invoices- starting 701 / 47000
  
• Accounts receivable debits - AR1234567 
• Accounts receivable overseas - FDN12345
• Magna Park debits - 2021- 000 -MP

Please raise one help request per invoice type required. You may request multiple invoice copies on one form providing they are the same type.

Submit a help request