Supplier Actions
GNFR - Invoice status
The information here will indicate the actions (if any) required from you, the supplier, or whether any actions are required from your Buyer.
| Invoice Status | Description | Supplier Action |
| Saved | Invoice has been started on iSupplier and not fully submitted | This should be submitted or deleted if no longer required |
| Ready for import | Invoice has been entered into iSupplier today, this will integrate into the system overnight | No action required |
| In process | Invoice has been loaded, invoice is awaiting a receipt to match against | No action required |
| Excluded from Import | This indicates that the invoice has been received by JLP but has been returned to your organisation. A reason should be given in the reason column and a separate email will also be issued to inform you of the rejection. | Check the reason column and resubmit the invoice ensuring the information entered is correct |
| Approved | The invoice has cleared processing stages and will be paid on the scheduled payment date | No action required |
| Hold Status | ||
When a GNFR invoice is submitted, the system will look to match the invoice amount with the purchase order amount and the receipt amount, to make a Three-way match. The invoice amount may be lower than the purchase order value/receipt value but must not exceed the purchase order value or receipt value. If a Three-way Match cannot be achieved the invoice will be put ‘On Hold’. | ||
| Quantity Billed exceeds Quantity received | This means that the invoice has been received by JLP but the quantity/amount invoiced is different from the quantity/amount received | Contact your Buyer (contact information will be on the original purchase order). The buyer may need to increase the receipt or you may need to issue a credit for the difference |
| Price | This means that the invoice has been received by JLP but the price stated on the invoice differs from the price stated on the Purchase Order | Contact your Buyer and ask them to amend the prices for your products on our ordering system, and then ask your Buyer to contact Financial Processing to notify us of the price changes |
| Quantity and Price Billed differs from Quantity received/Po Price | This means that the invoice has been received by JLP but the quantity and price stated on the invoice differs from the quantity and price stated on the Purchase Order | Contact your Buyer, for differences on both the order receipt and price |
Quantity billed exceeds quantity ordered | This means the invoice/s against this Purchase Order total a higher value than the Purchase Order itself | Contact your Buyer, if in agreement they will need to increase the order value. If they are not in agreement, you will need to issue a credit note for the difference |
| Validation area | Description | Supplier Action |
| Duplicate Invoices | This means that the invoice has been received by JLP but is under investigation as a potential duplicate | No action required |
| Invoice tax amount exceeds 20% of invoice Net Amount | This means that the invoice has been received by JLP but is under investigation as the tax information is invalid | Resubmit your invoice via JLP iSupplier. Ensure the VAT Code column for each line says “STANDARD 20%”. When you resubmit your invoice, add an ‘A’ to the end of your invoice number to avoid it being rejected as a duplicate document |
| Invalid Ship-to-Location | This means that the invoice has been received by JLP but is under investigation as the ship-to-location is invalid | No action required |
| Validation Error | The invoice has been received by JLP but is under investigation | No action required |
| Deleted | The invoice has been deleted by JLP for the reason shown in the reason box | Resubmission will be required if the invoice is valid |