Skip to content

Missing invoice submitted via iSupplier

Supplier Actions


Overview

Please ensure you have searched for the invoice number using a percentage sign before and after the invoice number and removing any letters e.g. INV123 you would search as %123%.

If no results are returned, please check you do not have any saved invoices. To check this go in through the Invoice Entry option and then click on Invoices and Payments any saved invoices will appear here. You will be able to click into the invoice, check the information, and submit in the top right hand corner.

If you are still unable to locate the invoice, please resubmit the invoice and ensure you click Ok on the submission confirmation page.