For suppliers who wish to update the contact details for EDI-related contact from Waitrose.
Actions
Email the team at Waitrose Engage to update your contact details for EDI-related contact from Waitrose orderscheduling.hitperson@waitrose.co.uk, please complete the setup form linked if you are changing mailbox or EDI provider. Note: Please ensure any additional email contacts are from a domain that we have validated. Please do not use this to update any other contact details on your account as this cannot be actioned via this route.
If you would like to change or provide a new rejections email address, please complete the help request below.