An EDI order acknowledgement may contain important information and can impact the order progress if any requests remain outstanding.
Where applicable, we require you to send back any EDI PO acknowledgements within two working days.
We may send subsequent acknowledgement messages at a later date.
The Order Acknowledgement may contain
An acknowledgement of receipt, outline of data content of the Purchase Order and acceptance to comply
A proposal of amendment to the Purchase Order at either order or line level. Proposed changes can affect the quantity, delivery date, cost price and line discounts
A request for additional information before the order can be fulfilled
If you have any questions about order acknowledgement files please contact your EDI provider.
The EDI Order Response Guide provides you with a reference tool with notes on Elements and example data.