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John Lewis EDI - select your query type

Updated 11/30/2023 12:16:55 PM
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What issue have you encountered?
  • I haven't received an order
  • There's an issue with order information
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Order Cancellations

Eancom suppliers
If your EDI software can accept them, we would like to send you order cancellations
Orders cancellations are sent seven times a day (09:30, 10:30, 12:30, 14:30, 16:30, 21:30 and midnight)
If you have any questions about receiving order cancellation files please contact your EDI provider

Tradacom suppliers
Order cancellations are sent in the same file as orders - ORDHDR
You'll see that the transaction type segment TYP is different - TYP=0430 is for orders / TYP=0400 is for cancellations

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