Supplier Actions
This guide explains how one time Suppliers should enter their details into Coupa, which is the system the John Lewis Partnership (JLP) uses to manage processing and payment of invoices. To facilitate payment of your invoice, you will receive an email to invite you to create an account in Coupa, where you can enter all the details JLP needs to make its payment to you.
1. On receipt of the email click Join and Respond
2. Create a Password for yourself and re-enter this to confirm
3. Tick to accept the Privacy Policy and Terms of Use
4. Click Get Started
5. In Company name. Enter the Name of your Organisation
6. Enter the Country, Address, City and Post Code
7. Click Next
8. On the next screen, click on Take Me There
9. Enter your Supplier Name
10. Enter your Company Registration Number (if applicable)
11. Enter ‘Not Registered’ if you are not a registered company
13.Click Create New Remit-To-Address
14. Enter the Legal Entity Name and the Country
15. Click Continue
16. Describe the Type of Company (eg.what sector you operate in)
17. Click Save & Continue
18. Tick both boxes (‘All’ and ‘John Lewis Partnership’)
19. Check the Address details are correct and amend if not
20. Tick both boxes (‘Remit to’ and ‘Ship From’)
21. If you are VAT registered, enter your VAT ID
22. If you are not VAT registered, Tick the box ‘I don’t have a VAT/GST Number’...
23. …and type ‘Not Registered’ into the Local Tax ID box
24. Leave ‘Invoice From Code’ blank
25. Click Save & Continue
26. For ‘Payment Type’ select Bank Account
27. Enter the details of your Organisation’s Bank Account:
27.1. Beneficiary Name,
27.2. Bank Name,
27.3. 8 digit Account Number
27.4. 6 digit Sort Code
28. Enter SWIFT / BIC code if you are not UK based. UK based suppliers can ignore this field
29. Select Bank Account Type
Important: Next, we need to be able to check the bank details you have supplied. For us to do this, you are required to upload a scanned image or photo proving your bank account details. This can be an image of a blank cheque or paying in slip, or the header of a bank statement.
31. Follow the on-screen instructions to browse for and upload your scanned image or photo
32. Once uploaded, you will see the name of your file here…
33. Enter the Bank’s Branch Address
34. On the next screen click Save & Continue
35. On the next screen click Next
36. On the next screen click Done
37. Click Add Now
39. Complete the Bank Branch Name and the Bank Account Name if these fields are empty
41.Enter a Remittance Email Address, where you want us to send your remittance advice to
42. Update the Contact Details and enter a Contact Telephone Number if necessary or missing
43. Tick the box to accept the statement and then click Submit for Approval
44. If you receive any Red Error Messages, go back and correct and Submit again
45. You should then receive this Confirmation Message
What happens next?
On receipt of your submission, the John Lewis Partnership will check and approve the details and raise a payment to you in due course. If we need to contact you, we will do this using the details you have supplied to us in this form.
Additional Notes:
Please supply the John Lewis or Waitrose Partner who has asked you to complete work for us, with an electronic version of your legal invoice fully detailing the work you carried out. This will be used later in the process to raise our payment to you.