Supplier Actions
Overview
If your supplier account is set up with an Early Settlement Discount, this will be deducted from the payment of each invoice.
If you believe your invoice to have been paid outside the agreed payment terms, you may dispute the discount taken by submitting a help request.
Actions
GNFR suppliers, Please ensure that you have checked your payment terms on the Coupa system by following these steps
- Login to Coupa
- Select Profile then Your Customer Profiles
Note: If you are connected with multiple customers, you will need to select John Lewis Partnership from the Profile drop down.
- This will bring up your supplier profile where you will be able to view the payment terms applied to your account
Next Steps
- If you still wish to dispute the discount on the invoice, please submit a request for help below
- Please attach any evidence of the submission date; screenshots or email trails etc, to the help request
Submit a help request