Solution Properties
Solution ID:
210914163540380
Last Modified Date:
Fri Jan 30 14:08:07 UTC 2026
Taxonomy Path:
Finance - Supplier//Invoice Inquiry
Author:
vi1795
GNFR invoice statuses
Supplier Actions

GNFR - Invoice status

The information here will indicate the actions (if any) required from you, the supplier, or whether any actions are required from your Buyer.

Invoice Status  Description Supplier Action 
Saved Invoice has been started on iSupplier and not fully submitted This should be submitted or deleted if no longer required
Ready for import Invoice has been entered into iSupplier today, this will integrate into the system overnight No action required
In process Invoice has been loaded, invoice is awaiting a receipt to match against No action required
Excluded from Import This indicates that the invoice has been received by JLP but has been returned to your organisation. A reason should be given in the reason column and a separate email will also be issued to inform you of the rejection. Check the reason column and resubmit the invoice ensuring the information entered is correct
Approved The invoice has cleared processing stages and will be paid on the scheduled payment date No action required
Hold Status

When a GNFR invoice is submitted, the system will look to match the invoice amount with the purchase order amount and the receipt amount, to make a Three-way match.

The invoice amount may be lower than the purchase order value/receipt value but must not exceed the purchase order value or receipt value.

If a Three-way Match cannot be achieved the invoice will be put ‘On Hold’.
Quantity Billed exceeds Quantity received This means that the invoice has been received by JLP but the quantity/amount invoiced is different from the quantity/amount received Contact your Buyer (contact information will be on the original purchase order). The buyer may need to increase the receipt or you may need to issue a credit for the difference
Price This means that the invoice has been received by JLP but the price stated on the invoice differs from the price stated on the Purchase Order Contact your Buyer and ask them to amend the prices for your products on our ordering system, and then ask your Buyer to contact Financial Processing to notify us of the price changes
Quantity and Price Billed differs from Quantity received/Po Price This means that the invoice has been received by JLP but the quantity and price stated on the invoice differs from the quantity and price stated on the Purchase Order Contact your Buyer, for differences on both the order receipt and price

Quantity billed exceeds quantity ordered

 This means the invoice/s against this Purchase Order total a higher value than the Purchase Order itself Contact your Buyer, if in agreement they will need to increase the order value. If they are not in agreement, you will need to issue a credit note for the difference
Validation area Description Supplier Action
Duplicate Invoices This means that the invoice has been received by JLP but is under investigation as a potential duplicate No action required
Invoice tax amount exceeds 20% of invoice Net Amount This means that the invoice has been received by JLP but is under investigation as the tax information is invalid Resubmit your invoice via JLP iSupplier. Ensure the VAT Code column for each line says “STANDARD 20%”. When you resubmit your invoice, add an ‘A’ to the end of your invoice number to avoid it being rejected as a duplicate document
Invalid Ship-to-Location This means that the invoice has been received by JLP but is under investigation as the ship-to-location is invalid No action required
Validation Error The invoice has been received by JLP but is under investigation No action required
Deleted The invoice has been deleted by JLP for the reason shown in the reason box Resubmission will be required if the invoice is valid