Look Ahead: iSupplier Inquiry - select option

Was the correct amount paid on the invoice?

• Yes - the correct amount was paid
• No - the invoice amount wasn't correct

  Was the invoice overpaid or underpaid?

  • Invoice was underpaid

    Do you know what the underpayment relates to?

    • Yes - I know the reason for underpayment

      What is the reason for the underpayment?

      • Discount
      • VAT only invoice
      • Invoice part netted previously
      • Incorrect item price

        Was the invoice for Waitrose or John Lewis?

        • John Lewis
        • Waitrose
    • No - I don't know the reason for the underpayment
  • Invoice was overpaid

    Do you know of a reason for overpayment?

    • Yes - I know the reason for an overpayment

      Was the original invoice for Waitrose or GFR John Lewis?

      • John Lewis
      • Waitrose
    • No - I don't know why the invoice was overpaid